Requests Against Humanity

(I work in the hardware department of an aging retail franchise. I receive a call during a busy holiday season shift and a somewhat-elderly woman’s voice speaks to me from the other end of the line.)

Me: “Thank you for calling [Store]’s hardware department! [My Name] speaking. How may I help you?”

Customer: “Hello, is this Toys?”

Me: “I’m sorry, ma’am, but only our [Larger District] store has a dedicated toys department, but we do have some toys. What are you looking for today?”

Customer: “Well, I was hoping to find a certain board game. Have you ever heard of Card Games for Humanity?”

(Her voice leads me to believe she is very humble and prim. Cards Against Humanity is one of my favorite games, but I don’t think she was buying it for herself. So I spare as much detail as possible.)

Me: “Hmmm. That sounds familiar; however, we don’t sell that game in our store. I can tell you, though, that they definitely sell it on [Online Store] if you want to find it!”

Customer: “Oh, wait… did I say Card Games for Humanity? I meant Card Games Against Humanity. I played that last night at my son’s house, and it was a f****** riot! I love that game!”

(At my manager’s discretion, we had a small, appropriate conversation about it before laughing ourselves off the phone.)