Repeatedly Trying To Top It
(I’m taking a drive-thru order.)
Customer: “Can I have a [burger combo]?”
Me: “Absolutely. What toppings would you like?”
Customer: *lists toppings*
Me: “Okay, and what side and drink with that?”
Customer: *repeats toppings*
Me: “Yes, I have that here already. What would you like for your side and drink?”
Customer: *repeats toppings again*
Me: *trying a different approach* “No problem, is your combo going to be with fries and [drink]?”
Customer: “No, it’s with—” *repeats toppings yet again*
(Eventually I just rang in fries and a random fountain drink. They didn’t complain.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
