Renovate Or Stagnate
(I work as a cashier in a popular pharmacy. Recently our store has been doing some renovations. Nothing too big, just moving some shelves around and moving all the registers to one side of the store. One night I come into work and have this conversation with a customer.)
Customer: “You guys are going to be closed within six months.”
Me: *confused* “What do you mean, sir?”
Customer: “You moved everything around. How are we supposed to find anything?! You moved the toilet paper next to the freezers! Now what sense does that make?! You be closed within a year, mark my words.”
Me: *slightly shocked but still smiling and courteous* “Well, I hope not, sir.”
Customer: “You will. YOU WILL!”
Me: “Can I get your store card, sir?”
Customer: “…”
(I ring him up and things go smoothly until I hand him the receipt.)
Me: “Okay, here’s your receipt, sir.”
Customer: “I’ve been shopping here for seven f****** years, and you go and change things like this!”
Me: “Well, thank you for shopping with us today, sir.”
Customer: *glares and walks out*
Question of the Week
Have you ever served a bad customer who got what they deserved?
