Remote Chance Of A Refund

Customer: “Hi, I would like to return this TV.”

Me: “Okay, what seems to be the problem with it?”

Customer: “It doesn’t work right.”

Me: “Okay, I will just have to take a look at it. May I see your receipt?”

Customer: “You can’t look at the TV. It doesn’t work, that’s all! You need to give me my money now and send it back!”

Me: “Sir, it is store policy. I have to look at the returned item before I can give you your refund.”

(The customer stays silent. We open the box to find a remote actually stuck into the TV screen.)

Customer: “So, am I not gonna get that refund now?”

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