Remind Us To Pick A Different Client Next Time
Client: “I thought we were having the meeting today!”
Me: “No, it’s tomorrow.”
Client: “It popped up on my screen. I’m tired of you p***ks sending me stuff at the last minute!”
Me: “I sent it two weeks ago. The reminder must have been set to twenty-four hours. I’ll set it to like an hour next time.”
Client: “No, don’t do that. I like the reminders ahead of time.”
Question of the Week
Have you ever served a bad customer who got what they deserved?