Remember Remember, Dismember Or Distemper

Me: “Thank you for calling [Pet Clinic]. How may I help you today?”

Client: “My dog is due for its dismemberment shot.”

Me: “Distemper? We can set up an appointment for that.”

Client: “Yes, dismemberment. I need my dog to get his dismemberment shot.”

Me: “Distemper.”

Client: “How much is the dismemberment shot?”

Me: “The distemper vaccine is [vaccine]. Would you like to set up an appointment for your dog to receive the distemper vaccine?”

Client: “Yes, please. I would like you to dismember my dog.”