Refusing To Leave His Post

, , , , | Working | January 21, 2020

I used the postage tracker to see where a couple of packages were. They said they had been delivered to the local post office and I had to go collect the items. There were three packages, and the text message said they had all been delivered. 

I went to the post office and asked for my packages, showing the assistant my text. He found two packages and said the third wasn’t there. I showed him the text message again and asked him politely to check again. He refused. A line was growing behind me and I was starting to feel embarrassed but I believed my item was there because the text had never let me down before. I asked two more times, and he said no, the item was certainly not there, and he continued to refuse checking a second time. 

By this point, I’d become that annoying customer who won’t leave, and I said if he checked one more time and it came up empty, then I’d go. I was mortified and felt bad for the customers behind me, but I believed I was right and I didn’t want to come back another day for a package that had already been delivered. 

He checked. 

He came back with my remaining package. 

No apology. 

I walked out feeling victorious.

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