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Refusing To Bend Left Or Right Over This Complaint

, , , , | Right | November 8, 2022

Customer: “This scooter I got from you guys is broken!”

Me: “How is it broken, ma’am?”

Customer: “No matter how hard I try, the handlebars always turn. This is a safety risk because my kid could ride into the curb or something!”

Me: “The handlebars are supposed to turn. That’s how the scooter… well… turns.”

Customer: “Not acceptable! I’m returning it!”

She returned the scooter and then went looking for another scooter that wasn’t “broken.” I’m assuming that she was very disappointed.

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