Refuses To Register The Line

, , , , | Right | September 28, 2017

(It’s a busy day in the store, and I’m called up to the front, since the lines have gotten long. I get up there to find that a customer has her cart-full of items laid out on the counter of my register. I stand there for a second, unsure of what to do, until another customer asks me to open.)

Me: “Um, excuse me.”

Customer: “Oh, do you need this register? I’m just counting my things.”

Me: “Yes, sorry. They assign me to a register, and I can only use this one.”

Customer: *annoyed, she starts slowly putting the items back into the cart* “Is there somewhere else I can do this?”

Me: “Unfortunately, no.”

(I sign in, but can’t call anyone over because she is still blocking my register. The customer gets about half of her items into the cart, when she pauses and says:)

Customer: “You know what? I might as well check out. Can you just ring me up?”

Me: *making eye contact with all the people who’ve been waiting* “Well, you could ask the people in line if they’d mind if I took you before them.”

Customer: *somewhat testily* “I’m not going to ask them.” *finally clears enough room for me to call the next in line*

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