Refunds, Rebuttals, And Rehab

A couple of customers are complaining about having to wait for my manager to do a return out of the return window. My manager makes an appearance after ten minutes.

Customer: “Do you realize we’ve been waiting for ten minutes! This has been majorly inconvenient for us!”

Manager: “Sorry. We had a customer smoking crack inside the changing rooms again, and there were children present, so I had to be on hand for that. Don’t worry, there’s time for me to refund your $8 gloves before I go and meet the paramedics who are on their way to pick the guy up off the floor.”

The manager was completing the return as he was doing this, so he handed the cash and return receipt over without breaking his stride. He wishes them a good day, then heads outside to meet the paramedics.

The now humbled customers look at each other, as one of them says to the other:

Customer: “Did he say a customer was smoking crack inside the changing rooms… again?!”