Refunder Blunder, Part 75
A customer comes in and throws a bunch of clothes on the customer service desk counter.
Customer: “I need refunds.”
Me: “Do you have your receipt?”
Customer: “No, but I bought them two months ago, and I know you allow returns up to ninety days.”
Me: “That used to be the policy, ma’am, but we changed that six months ago; it’s just one month now. We do print that on all the receipts and we advertized it pretty heavily in the store. I’m surprised you missed it.”
Customer: “Well, I haven’t been here in six months! How was I supposed to know? You should make it clearer to customers!”
Me: “If you haven’t been here in six months, how exactly did you buy all these items two months ago?”
Customer: “…”
She grabbed her items and left.
Related:
Refunder Blunder, Part 74
Refunder Blunder, Part 73
Refunder Blunder, Part 72
Refunder Blunder, Part 71
Refunder Blunder, Part 70
