Refunder Blunder, Part 15

, | Right | July 28, 2015

(I work the return desk at a home improvement store that’s going out of business. We stop accepting returns unless the item was purchased prior to liquidation, and there are signs posted everywhere stating all sales are final. An elderly gentleman walks up to the desk with an item return.)

Me: *checking receipt* “I see this is a purchase made after the liquidation process started. I’m afraid all sales are final.”

Customer: *sputtering* “Well, you should have signs posted warning people!”

(I show him where the signs are.)

Customer: “THOSE weren’t there when I bought this!”

Me: “They have been there over a month.

Customer: “Well, you should print it on the receipts, so people don’t waste time!”

(I take out his receipt and show him the text.)

Customer: “YOU JUST PUT THAT ON THERE, YOU LITTLE B****!”

 

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