Refunder Blunder: Halloween Special
(I work in a seasonal Halloween store.)
Customer #1: “I want to return this.”
(She pulls out a striped suit jacket, one I instantly recognize as part of a two-piece suit of an iconic Halloween movie character. I also realize the rest of her bag is empty.)
Me: “Do you have the rest of the costume?”
Customer #1: “No. Why would I need it?”
Me: “Well, you don’t have all of the costume here, so I can’t do a return. You’d need the entire costume here.”
Customer #1: *thinks for a moment* “But I only need the pants.”
Me: “I can’t do anything without the full costume.”
Customer #1: *shoves the jacket back in the bag* “Ugh. Now what am I going to do?” *storms off*
Me: *waves her off* “Have a nice day!”
(I turn to the next customer in line, who has a look of disbelief on her face.)
Customer #2: “What a dumba**.”
Me: “I’m glad you said it, because I can’t.”
Related:
Refunder Blunder, Part 40
Refunder Blunder, Part 39
Refunder Blunder, Part 38
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
