Reduced Intelligence, Not Reduced Hours

| St. Louis, MO, USA | Right | December 14, 2014

(The restaurant I work at is open 24 hours and does not close for holidays. It is less than a week before Christmas when the phone rings.)

Me: “Thank you for calling 24 hour [Restaurant]. [My Name] speaking. We are open all night Christmas Eve and Christmas day. How may I help you?”

Customer: “Yeah, how late will you be open on Christmas Eve?”

Me: “We will be open 24 hours during the holidays. We don’t close.”

Customer: “So, when do you open on Christmas?”

Me: “We will be open non-stop from now through the foreseeable future unless weather causes the store to lose power.”

Customer: “So, do you have reduced hours on Christmas?”

(This exchanged happened to all of us working every shift for the following week at least three times a shift.)

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