Red (Folder) Alert!

, , , , | Right | September 18, 2020

I work for an office supply store. I’m packing our truck when something sounds a bit off. I see a customer, in his forties, opening boxes of plastic file folders, five of four different colors per box. He has a bunch of red file folders out of a box and is trying to close up the boxes.

Me: “Hi. Would you like help with anything?”

Customer: “No, thanks. I’m fine.”

After a brief pause:

Me: “Just out of curiosity, why do you have some folders out of the box, and why are you closing up the boxes?”

Customer: “Oh, I just want all red folders, so I’m swapping them out with the other boxes.”

Me: “I’m sorry, but you can’t do that.”

Customer: “I can’t?”

Me: “I’m sorry, but no. That’s technically stealing since other customers will want the different colors on the box, so I would have to damage them out. We do sell the plastic folders individually, though, in aisle nine. I’ll help you once I get this all sorted out.”

The customer wandered off as I fixed the three boxes he’d opened, making sure the count was right. By the time I got to the aisle to help out he was nowhere to be seen. Must have found the right items all on his own.

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