This Is Why We’re In A Recession, Part 75
(I work as a phone banker, specifically dealing with credit cards. I get an interesting call from a younger woman, asking about why her purchase isn’t going through.)
Customer: “Why isn’t my charge going through?”
Me: “The transaction you’re trying to run is for $2,000; you only have a credit limit of $300.”
Customer: “You’re telling me I can’t charge more than $300? What’s the point of a credit card if I can’t go over the credit limit?”
Related:
This Is Why We’re In A Recession, Part 74
This Is Why We’re In A Recession, Part 73
This Is Why We’re In A Recession, Part 72
This Is Why We’re In A Recession, Part 71
This story is part of the Customers-Causing-Recessions roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.