This Is Why We’re In A Recession, Part 72
(I work as a cashier for a company that requires me to ask a set list of things during the transaction. This particular day, I am working express.)
Me: “Hi there! Did you have a loyalty card?”
Customer: “No.”
Me: “And did you need any bags?”
Customer: “One.”
(I finish scanning in his items.)
Me: “And that’s everything? Your total comes to $60.14, please.”
(The customer pulls out his debit card, flashes it at me, and sticks it in the machine. He pauses, and looks back up to the display screen with a confused look on his face.)
Customer: “The ’60’ on the screen. What’s that?”
Me: “That’s your total, sir.”
Customer: “My total? WHAT’S THAT?!”
(I then had to explain what a “total” was. He paid and left after that.)
Related:
This Is Why We’re In A Recession, Part 71
This Is Why We’re In A Recession, Part 70
This Is Why We’re In A Recession, Part 69
This story is part of the Customers-Causing-Recessions roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
