Receptionists! Come And Protect Managers From The Public, Answer The Call

I am the receptionist of one branch of my office. Neither our phone numbers nor our email addresses are available on search engines. The company’s main office still has a listed number and can transfer calls to other receptions around the world if needed.

One day, I receive a call on the switchboard.

Me: “[Company Department], how may I help you?”

Caller: “May I speak to [Tech Manager], please?”

Me: “Unfortunately, following the company policy, I cannot transfer your call. However, I can send him a message with your contact details.”

Caller: “Oh. What is the best time for me to call him, then?”

Me: “I presume, during working hours, if he has given you his number.”

Caller: “That’s why I’m calling you.”

Me: “I cannot give it to you. It is also our company policy to have all correspondences via email.”

Caller: “You can’t give me his number?”

Me: “No, sir. It is our office policy.”

Caller: “Ohh… Policy.”

Me: “Yes. I can send him an email with your contact detail.”

Caller: “Ah. What email address can I write to?”

Me: “You can write to [reception email address].”

Caller: “Ah. Okay. Thank you, then.”

Me: “You’re welcome.”

I never received the email.