Rebuyer’s Remorse

, , , , , | Right | December 8, 2018

Customer: “I have a coupon, and I’d like to get a price adjustment for my blanket and pillow I already purchased, please!”

Me: “Sure! Just let me okay it with the manager, first!” *since it’s slow, the manager on duty comes up to the register to observe* “Well, since you purchased this a month ago, it’s outside the window for a price adjustment.”

Customer: “Can’t I just return it and rebuy it?”

Me: “Sure, then you can use your coupon!”

(We go through the return for what she originally paid, and I repurchase the items. Since these were bought on an old sale, the items returned to regular price and ring up for those amounts.)

Me: “Okay, now I’ll enter the coupon code.”

Customer: “Oh, that’s different from what I paid before.”

Me: “That’s because they’re no longer on sale.”

Customer: “Oh, okay, then.”

(She gives me her coupon and I scan it. She pays the difference and goes on her way with her items. She ends up paying at least ten dollars more than she originally purchased them for!)

Manager: “Did that really just happen?”

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