Reasons Why Small Print Is A Million Pages Long, Part 2
I work for a big box retailer. I am on the electronics counter.
Customer: “This ad says buy-one-get-one-free on memory cards. Here’s my receipt from [Competitor] for the one I bought; let me have the free one.”
Me: “I mean… obviously, you need to have purchased the one from us—”
Customer: “SHOW ME IN THE AD WHERE IT SAYS THAT!”
Me: “It won’t say it because it is safe to assume a person would underst—”
Customer: “SHOW ME IN THE AD!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
