Really Gunning For That TV

, , , , | Right | January 13, 2019

(Over the summer I worked for [Satellite Company] as an intern. My tech trainer and I are currently at a customer’s home. Most customers are nice and quiet so we finish quickly, but at this house, we’ve been there for two hours. The customer, an older gentleman, is a hoarder, resulting in me having to climb over various things to work on his TV and cable box. I’m currently talking to him casually.)

Customer: “Sorry about the mess. I know it’s bad but I don’t have the time to get around to it.”

Me: “It’s fine, man. Trust me, we’ve been to places that were a lot worse.”

Customer: “Yeah, just want to show my daughter what a mess she left her father in when I’m dead and she comes back to get the rest of her s***.”

(Our whole conversation prior was basically his life story.)

Me: “I hear ya; that’s terrible.”

Customer: “The TV’s the only thing that keeps me going now. If that was gone I’d probably just end it here.”

(He pulls out a pistol under the recliner he’s sitting on as he’s saying this and starts pointing it at various places including me. My trainer’s been outside the entire time working on the satellite dish.)

Me: *about to have a panic attack but manage to stay calm on the outside* “Well, then, I guess we better get you set up nice!”

(We finally finish at the customer’s house and get in the van. I turn to my trainer.)

Me: “[Trainer], please, for the love of god, get us the f*** out of here.”

Tech: “That bad?”

Me: “Dude.”

(I then explained the story to him. We both laughed, and eventually my anxiety went back to being manageable. The job was fantastic and most customers were fantastic but this customer was seriously terrifying.)

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