Really Fond-a Of Rhonda
Receptionist: “Hi, this is (company). May I direct your call?”
Caller: “Yeah, I need to speak to Rhonda.”
Receptionist: “I’m sorry, but we don’t have anyone here by that name.”
Caller: “RHONDA! RHONDA! I need to talk to Rhonda!”
Receptionist: “I’m sorry, ma’am, but there is no one here named Rhonda. What department were you trying to reach?”
Caller: “The newsletter girl! I want to talk to Rhonda!”
Receptionist: “Oh, Sue is in charge of the newsletters. I can transfer you to her right now.”
Caller: “Why did she change her name?!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
