Really Creped Out
(I am a customer waiting for a table at a chain restaurant that specializes in breakfast. They are having their annual ‘free pancake day’ promotion. The free pancakes are available only for sit-down customers, not takeout. Another customer approaches the hostess station.)
Hostess: “Hi, how many?”
Customer: “Do you do takeout?”
Hostess: “Do you mean for the free pancakes?”
Customer: “Why would you even ask me that?!”
Hostess: “I’m sorry, ma’am; that’s just what everyone else has been asking today.”
Customer: “Well, I’m not everyone else. You have so many other things on your menu; why would you assume I want pancakes?”
Hostess: “I’m sorry. Yes, we do takeout.”
Customer: “Whatever. I don’t even want to eat here anymore. F*** you guys; you disgust me!”
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Question of the Week
Have you ever served a bad customer who got what they deserved?