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Reacting To Bad Parenting By Being A Bad Parent

, , | Right | November 27, 2018

(I work for an airline and am currently operating a busy flight. This takes place during trolley service. There are two children that have been running up and down the cabin and literally pushing the trolley to get past.)

Me: “One second, guys. Let me finish pouring this hot drink, and then you can squeeze past.”

(The kids scuttle off to their mum, who then comes down herself.)

Mother:Excuse me! Is there a reason my kids aren’t allowed past the trolley?!”

Me: “Yes, madam. I was pouring a cup of tea, and if they pushed it, then boiling water would have spilled all over me and the gentleman I was serving. They are more than welcome to pass now, if they would like.”

Mother: “Everyone else has been allowed past!”

Me: “Not while I’ve been pouring. Plus, your children have been chasing each other up and down the cabin for the past twenty-five minutes, pushing past the trolley and other passengers standing in the aisle. If there was a problem, someone would have spoken to you before.

Mother: “I’ve paid for their f****** seats!”

Me: “Then might I suggest that they sit in them?”

Mother: “You’ve got a f****** attitude problem! What’s your name? I’m f****** reporting you!”

(I have a very common name that is shortened to something that, while a bit unusual, is not that odd.)

Me: [Nickname]. Pretty sure I am the only one at this company, but just in case, that’s spelt with two S’s. You just need that and the flight number.”

Mother: “That is a f****** ridiculous name. That’s not real. Why are you lying to me? What’s that f****** short for? What kind of parents would give you that name? F****** h***!”

Me: “It’s on my name badge. You can have my birth name, but I am known in the company by [Nickname], and there are at least fifty crew members with my actual name, so [Nickname] is much easier to identify me personally to management.”

(The mother stormed off to the area of the cabin where my senior was working, still screaming obscenities, shouting about my ridiculous name, and claiming she “wanted compensation for how THAT spoke to her.” The kids looked a bit bemused and ran back to their seats, where they then stayed for the rest of the flight. She did eventually write in about my “stupid name” which made everyone in the office chuckle. As far as I’m concerned, everybody won, minus those poor kids!)

This story is part of our Terrible Airline Passengers roundup!

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