Reached Your Tea Total, Part 5
(I work at a club that serves complimentary tea, coffee, soft drinks etc. to poker machine players. I get a call and head to the machine where a lady wants to order something.)
Me: “Hi, how’s it going today?”
Patron: “Tea, please.”
Me: “Absolutely. What sort of tea are you after?”
Patron: “Uh, tea? You know… put the bag in the cup with boiling water. I can’t believe you don’t know what tea is.”
Me: “Yes, I do know what tea is. What I meant was do you want a black tea or white? Are you after sugar? Earl grey, English breakfast, decaf, peppermint, green, ginseng currant and lime, chai?”
Patron: “It’s all tea. Put the bag in the water. How is this so hard?”
Me: “No worries miss, I’ll be back in a second.”
(I go to the kitchen, close my eyes, grab any teabag, and put it in. Go back; she looks at it.)
Patron: “I asked for milk and two sugars.”
Me: “Of course you did. I’m sooo sorry about that. I’ll be right back.”
(Returns with correct tea.)
Patron: “Thank you sooo much.” *sarcastically*
Question of the Week
Have you ever served a bad customer who got what they deserved?