Reached Rock-Bottom Dollar, Part 2

| NH, USA | Right | October 31, 2014

(My store closes at 9:00 pm and I am the last register open on a Friday night. A couple came through my line around 8:45 with a cart full of groceries. I ring them up and finish around 8:55.)

Me: *cheerily* “That’ll be $87.95.”

Woman: “Oh, I have coupons!”

(She proceeds to take out a handful of coupons and hands them to me hastily. I scan them in.)

Me: “Okay, that’ll be $79.45.”

Woman: “Um, you didn’t scan them all in.”

Me: “Yes, I did, ma’am. One of them is expired so I can’t use it but the rest I scanned.”

Woman: “But you’re missing one. I gave you ten coupons and there are only eight there.”

Me: “No, I’m sorry. You actually only gave me nine.”

Woman: “Well, I had ten; it was for a dollar off so just ring it in.”

Me: “I’m sorry, miss. I can’t put the coupon in unless you have it with you. I need it so my drawer won’t be off.”

Woman: *screams* “This is completely ridiculous!! I had ten coupons so give me my other coupon!”

Husband: “Just give it to her. It’s fine.”

Me: “No, it’s not. I’m not allowed to give you the coupon unless you have it. Sorry, it’s my job.”

(At this point the woman’s eyes looked like they were about to bug out of her head as she threw the cash on the register.)

Woman: “Just give me my change.”

Me: “Thank you, ma’am. Your change is $19.55, have a great night.”

Woman: *huffs, grabs her cart, and sprints out of the store, husband trailing behind*

(My manager walks over and just stares after them. It is 9:15 pm at this point.)

Manager: “If anyone like that b**** bothers you again let me know so I can take care of them. People are f****** awful.”

 

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