Rated ‘G’ For Grandma
(I find a video game that I’ve been looking for to replace a copy that I lost when I moved out of my dad’s house but don’t have the money with me to buy it, so my grandmother buys it for me with the stipulation that I pay her back when we get home. The game is rated M and it’s a requirement that the employees explain what this means when parents buy them for under-aged children.)
Employee: *to my grandmother* “All right, ma’am, just so you know this video game is rated “M” and I need to know if it’s okay for you to buy this for her.” *goes off on a scripted spiel explaining the blood, violence, and sexual content*
Me: “Um… I’m 24…”
(There is a long, awkward silence while both the employees stare at me, the only sound being my grandmother laughing. I pull out my ID and show them.)
Employee: “Okay, so, never mind. Enjoy your game.”
(The best part? Not only have I bought M-rated games at this store from these employees many times on my own before, but while I was waiting on my grandmother who was in another store at the time, I got into a discussion with them about video games and told them that one of my favorite games, which was released in 1994, was released when I was only three years old. Evidently it never clicked.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.