Rage Against The Machine
(I work for a debt relief company, and due to that, we get many angry callers demanding to know how we “found their number” (we got it from that Get Debt Relief application you filled out yesterday) and those who think we’re either collectors or scammers. I had a great conversation today with a woman who thought I was a robot.)
Me: “Thank you for calling [Debt Relief Company]. This is [My Name] speaking; how can I help you?”
Caller: “Are you one of those robots?”
Me: “No, my name is [My Name]. How can I help you?”
Caller: “You sound like a robot.”
Me: “I assure you that I am a real person. My name is [My Name]. How can I be of assistance?”
Caller: “They could have recorded that!”
Me: “I am not a recording.”
Caller: “Of course the recording would say that!”
Me: “You’re wasting my time. Goodbye.”
(I disconnected the call as, fortunately, we are allowed to do. Sadly, not everyone is so lucky, and many jobs expect you to put up with that crap.)
Question of the Week
Tell us your most amazing work-related story!