Radio Killed The Electronic Store
Customer: “Hi, I was wondering if you could help me with installing my car stereo?”
Me: “Of course! If you like I can book you a time with my installer and we can get you in! When would be a good time for you?”
Customer: “Actually, I don’t want to spend any money on it. I just want a step by step instruction guide on how to do it without paying anyone.”
Me: “Oh, well unfortunately I don’t think we have anything to that effect, but our installer would definitely be able to have a look at it if you are having issues.”
Customer: “What kind of customer service is that? I want it done for free!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.