Quit Going By Your Name
(I work at a coffee shop inside of a grocery store, so our register belongs to the store. We had a girl quit the coffee shop, and one of the managers accidentally deleted my register number and sign-in so I wasn’t able to log into it for my shift. I phoned the front-end manager at the time to let her know.)
Me: “I think my operator number was accidentally deleted instead of [Girl Who Quit].”
Manager: “Okay, what’s your operator number?”
Me: “[Number].”
Manager: “That number doesn’t exist in the computer. Are you sure that’s your number?”
Me: “That’s the number I’ve been using since I transferred here seven months ago.”
Manager: “Well, it’s not on here. The operators listed with numbers are [Supervisor], [Co-Worker #1], [Co-Worker #1], and [Girl Who Quit]. What’s your name?”
Me: “[My Name].”
Manager: “Okay, well, I’ll get you set up with a new number and password.”
(She helps me get a new number, and then hangs up. When I sign in, the name appearing on my screen in the name of the girl who quit! So after about a half hour, the manager walked by my coffee shop to put some carts away and I stopped her.)
Me: “I signed into the register, and I’m listed as [Girl Who Quit].”
Manager: “Yeah.”
(She stares at me for a moment.)
Manager: “What’s your name?”
Me: “[My Name].”
(She stares at me, dumbfounded.)
Manager: “You told me your name was [Girl Who Quit].”
(We just sort of stared at each other for a few seconds. I was shocked because I had worked with this manager for about six months, and figured she knew what my name was!)
Question of the Week
Tell us about a customer who got caught in a lie!