Quick To Jump On The Cash
This happened years ago when you made car payments at the bank and dinosaurs roamed the earth. I deposited my paycheck, paid my car payment with the coupon, and collected cash back. The cash felt a little too heavy as I pulled away, so I stopped and counted it. It was exactly my car payment too much money, but my coupon was marked paid. I walked back to the window.
Me: “I think you made a mistake.”
Employee: *Quickly* “We can’t give you any additional money since you left the window.”
Me: “You gave me too much.”
She reached out and grabbed the envelope fast as lightning. Evidently, THAT they could do after you left the window. I didn’t even get a thank-you. But I figured I built up a little good Karma that day, and I do pride myself on being honest.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.