Queue Are Not Special
It’s our busiest time of the week in the shop. A customer skips the line of people at my register.
Customer: “Look, I just want to buy these two things. Just check me out next.”
Me: “Ma’am, I have to serve the line in order. We have self-checkouts if you want to use those. I know the line is long, but it moves fast.
Customer: “Yeah, but everyone else has so many things. I just need these two. I need to be checked out now.”
Me: “So, you’re the one then?”
Customer: “The one what?”
Me: “The one the rules don’t apply to.”
The customer stares at me squarely, realizes I’m not budging, tuts loudly, and goes to find a line to get in.
