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Question Their Need For A Ticket

| Right | October 7, 2016

(I’m working box office. A woman chatting on her cell-phone approaches me, chatting away.)

Woman: *on phone* “…yeah, uh-huh. That’s what I told him! I know, he won’t listen.”

Me: “Hi, welcome to [Theater]. How can I help you?”

Woman: *on phone* “He’s just being stubborn. You know him. He’s always like this.”

(She continues on for almost ten seconds before looking over to me.)

Woman: *quickly* “Two tickets.” *she immediately goes back to talking*

Me: *awkwardly trying to find my way in* “Two tickets to what, ma’am?”

Woman: *on phone* “Hold up one sec, okay?” *to me* “What?”

Me: “What would you like two tickets to?”

Woman: *scoffing/frustrated* “[Movie].”

Me: *gesturing to our assigned seating chart* “And where would you like to sit?”

Woman: *back on phone* “Yeah, sorry, I’m at the movies. Oh, I know. I haven’t been here in so long. But I’m seeing [Movie] later. I heard it’s pretty good. You should come!”

(She continues talking for almost a full minute while I repeatedly re-ask her where she’d like to sit. Eventually, she puts her phone down for one second and turns to me, and instantly her eyes are fuming with anger.)

Woman: *shouting* “I do NOT like to be ASKED so many f****** QUESTIONS! SHUT IT!”

(It takes almost another full two minutes for the transaction to continue when she finally ends the call.)

Woman: *glaring* “What the h*** did you need so badly to interrupt me?!”

Me: “I need to know where you’d like to sit. Which seats would you like?”

Woman: “Didn’t I f****** ALREADY SAY that I don’t like to be ASKED f****** questions? This is f****** ridiculous!”

(She stormed off without buying her tickets. I’m still confused as to how she expected to get through life without being asked questions, or how she managed when her phone needed to be plugged in to charge for an hour or two, given how important it evidently was to her.)

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