Putting The ‘Fun’ Into Refund

Standing in line in the returns queue, there’s a heated argument going on in front.

Customer: “Why can’t you take it back?”

Clerk: “Because it has been opened, it has been used, it was not broken before use, and it is in no condition to be resold.”

Customer: “I’m NOT moving until you refund it.”

Clerk: “Very well, I get paid by the hour, and unless you plan to stand here longer than—” *Checks clock.* “—five hours, I don’t really mind. Actually, it would mean I have to stay here and can’t work somewhere else so… thank you?”

Customer: *Steaming.* “Then I’ll come back tomorrow right before seven!”

That’s when the store closes.

Clerk: “You may do that, sir, but you may want to know, since our management foresaw that some ass…piring and enterprising customers would try to pull that, our return counter closes at five.” *Smile.* “But I’ll be here ’til seven, so if you want to waste two hours of your time and none of mine…”

Customer: *Close to explosion.* “I’ll call corporate!”

Clerk: *Hands him a card.* “Here’s the number. Next, please!”