Putting The Dumb In Random
(I am checking out a customer and realize that one of the shirts he’s buying doesn’t have a barcode, so I ask a coworker to find a similar shirt.)
Me: “Do you remember where you found this shirt?”
Customer: “It was on the clearance rack in the men’s department.”
Me: “All right, my coworker is looking for it, but it could take a while.”
Customer: “I don’t have time for that.”
Me: “Sorry, do you not want the shirt, then?”
Customer: “I want the shirt; I just don’t have time for her to find the dumb thing.”
Me: “Well, there’s really nothing I can do without a number.”
Customer: “Just type some random numbers in.”
Me: “That won’t work.”
Customer: “How do you know? You didn’t even try it.”
Me: “Because I know it won’t work.”
Customer: “Just try.”
(I type in twelve random numbers and press enter, then turn the screen toward him to show a bright red “not a valid number” message.)
Customer: “That’s because you didn’t type the right numbers!”
This story is part of our Weird Checkout Encounters roundup!
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Question of the Week
Have you ever served a bad customer who got what they deserved?
