Putting The Dire Into Directions
(My department store doesn’t sell all the ranges of clothes that the chain produces. However, there is another store just 200 meters to the left that I always tell people to go to when they are looking for an item we don’t have.)
Customer: “Do you have these shoes in [size]?”
Me: “I’m sorry, we don’t have any in stock, but if you can’t find your size here you could try the other store, which is two hundred meters to the left.”
Customer: “So, I go out and then to the right?”
Me: “No, the store is just to the left.”
Customer: “How far is it?”
Me: “As I said, just two hundred meters from here.”
Customer: “How am I supposed to know? I’m from [another big city nearby].”
Me: “Yeah, but two hundred meters is the same distance in that place as it is here.”
Customer: *sighing* “This city is just too big for me!”
Question of the Week
Have you ever served a bad customer who got what they deserved?