Putting The Dead Into Deadline
Client: “I need that brochure today!”
Me: “I’m sorry, but your deadline is two weeks from now. I have four other projects due this weekend.”
Client: “But I’m giving you a deadline now.”
Me: “It’s not feasible to meet it, I’m sorry.”
Client: “Fine! I’m taking your paycheque to hire someone else to do it.”
Me: “Well, that’s your right.”
Client: “Do you know anyone who can? Preferably for less than you were.”
Question of the Week
Have you ever served a bad customer who got what they deserved?