Putting A Lid On That Temper
Me: “Hi, how are you doing today?”
Customer: “Hey, you. Um… you got any corn dogs?”
Me: “I’m sorry we don’t.”
Customer: “Okay, do you have any pistachio ice cream?”
(We’re standing right at the ice cream bar and have all the selections on display.)
Me: “No, sir, we don’t. I’m sorry.”
Customer: “Son of a b****! Well, do you at least have a large chocolate shake?! You have that, right?!”
Me: “Yes, sir. Let me make that for you.”
(I head back to do this while my coworker takes the rest of his order, which is a triple-dip ice cream in a cup. I come back to ring him up and notice that he’s not happy.)
Me: “All right, that will be [price].”
Customer: “I wanted that to go!” *points at the ice cream in the cup*
Me: “Yes, sir, it’s in a cup. You can take it to go.”
Customer: “You’re telling me that you’d drive with that in your car without a lid?! How stupid are you?!”
Me: “Yes, sir, I would. I can get you a lid if you want.”
Customer: “Well what did you think I meant by to go?!”
Me: “Yes, sir.”
(I get him a lid and force the ice cream to fit.)
Customer: “Well, I hope you learned something from this!” *storms off*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.