Put Your Money Where Your Obnoxious Mouth Is
(I get in line to purchase some iTunes cards. In front of me is a customer in his late 50s telling his life story to an annoyed looking cashier; he’s bragging about his business and complaining about cellphones.)
Customer: *to cashier* “…and I run a business, not a charity, right!?”
Cashier: “Yes, sir. That’ll be—”
Customer: *spots me and my iTunes cards* “Wow, you sure have a handful of cards! What are they?”
Me: “iTunes cards, sir.”
Customer: “What are they for?”
Me: “To buy music and things for my iPad.”
Customer: “iPad?”
Me: “Uh, yes, sir. It’s a kind of—”
Customer: “I know what an iPad is! I have one! You can’t listen to music on an iPad, now can you! That’s an iPod!”
Me: “Actually, sir, there is a place where you can download the music, and an icon to click on where they are stored.”
(The customer goes back to talking about how his business is not a charity while the cashier tries to hurry him up.)
Cashier: “That’ll be $5.02.”
Customer: *takes $5 bill out of his wallet* “Oh, looks like I’ll need to bum some pennies off of someone, don’t wanna run back out to the truck.” *he turns to me* “Do you have some pennies?”
Me: “Yes, sir, but were you not just saying that you weren’t a charity? Nor am I.” *hands pennies to cashier*
(The customer doesn’t thank me and leaves.)
Cashier: “I f***ing hate that guy!”
Me: “Oh?”
Cashier: “He always acts like a superior a** and always bums money off people. And I know that family; he is absolutely loaded!”
Me: “I guess that’s how he stays that way.”
Question of the Week
Have you ever served a bad customer who got what they deserved?