Put Your Liquor Where Your Mouth Is
(I work at the hotel bar, and at the time was the only one on duty. Two days before I’d jammed my fingers in a door and as such couldn’t use my left hand properly, and was wearing a bandage so the guests would see. We also shake our drinks using a shaker and glass so the customers get a bit of a show.)
Customer: “I’d like a Sex on the Beach, please.”
Me: “I’m sorry, sir, I can’t make any shaken drinks at the moment since I can’t use my left hand.”
Customer: “Oh. Well, can you make something else that’s shaken?”
Me: “Um, no. My hand is injured, and shaking one-handed isn’t a good idea.”
Customer: “You just don’t know how to make the drink, do you? Trying to get away with something simple?”
Me: *proceed to tell him the recipe of several shaken drinks* “…but I can’t do that because of my hand.”
Customer: “I bet you I could shake one-handed. You’re just inept.”
Me: “If you can do that, the drink’s on the house, but I won’t be responsible for any damages or spills.”
Customer: “I’ve got a free drink then.”
(He tries to shake it, and inevitably screws up, breaking the glass and spilling ingredients all over himself.)
Customer: “I want a refund!” *storms out*
Question of the Week
Have you ever met a customer who thought the world revolved around them?