Put A Lid On Your Totally Reasonable Demands!
(I stop at a frozen custard shop to pick up some treats to take home for my family. The shop takes orders and then calls out items as they’re ready. I order three items “to go.” Soon, the employee is at the window calling out one of the items I’ve ordered, but without a lid, so I figure it isn’t mine. Eventually, though, I go to the window.)
Me: “Is that the [item] I ordered?”
Employee: “Did you order [item]?”
Me: “Yes.”
Employee: *tries to hand me the item*
Me: “To go…”
Employee: *looks at me blankly*
Me: “…which means it needs a lid.”
(The employee grabbed a lid, put it on the item, and handed it to me. She then tried to hand me the next two items I’d ordered without lids, too; I had to tell her they also needed them.)
Question of the Week
Have you ever served a bad customer who got what they deserved?