Pushing Sales Has Pushed His Luck

(I work in the computing department. We’re pushed to always get protection plans. I have sold a customer a laptop.)

Me: “Well, just so you know, we do offer [protection plan]. If anything bad happens to the laptop—”

Customer: “What? What do you mean by something bad?

Me: “Unfortunately, bad things can happen to computers. There are hundreds of computers in the back that have been destroyed in many different ways. If you get a protection plan, you can get the computer replaced if something bad happens to it on accident.”

Customer: “What are you talking about? Why are you wishing bad luck on me?”

Me: “Sir, I wasn’t wishing bad luck on you. I was just offering you an avenue to make sure your investment is protected.”

Customer: “You shouldn’t be threatening me with bad luck! You should wish me good luck. This is bad; this is very bad right here.”

Me: “I’m sorry, sir. I’m not trying to wish you bad luck; I’m just recommending something that many of our customers—”

Customer: “No, no! This is very bad. You’re wishing bad things to happen to me. I tell you what; I am going to go home, and pray to God that he does bad things to you!”