Purple Digital Rain
Customer: “Hey there, can you help me find a book?”
Me: “Of course, ma’am. Do you know the author or title?”
Customer: “Well, you see, I was at the beach and I saw this girl reading a purple book. She looked like she was really enjoying it! I want that book.”
Me: “Ma’am, you’re going to have to be more specific. There are a lot of books with purple covers.”
Customer: “Can’t you search on your computer for purple books?”
Me: “Unfortunately, no.”
Customer: “I’ll go to a bookstore that has better computers.”
Question of the Week
Have you ever served a bad customer who got what they deserved?
