Pumping Gas Is Not His Calling
(I pull into a gas station and park by the store. An employee is sitting on a ledge, having a cigarette.)
Me: “Excuse me, do you work here?”
Employee: “Yep.”
Me: “Does this store pump gas for disabled customers?”
Employee: *walking to my car* “Go to pumps three or four. There’s a sticker on the pump with the store phone number on it. Dial that number, tell them you need assistance, and someone will come pump your gas.”
Me: “Thank you so much!”
(I drive to pump four, get out my cell phone, and dial the number. The employee walks up to me.)
Employee: “See, that’s the number. All you have to do is call that number.”
Me: “Great! That’s what I’m doing!”
Employee: “Oh, did you want assistance?”
Me: “Uh… yes…”
Employee: “I’ll be happy to pump your gas for you!”
(Which he proceeded to do.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.