Pump The Brakes On This Establishment

My sister’s car needed new brakes as they were making that “crunching in snow” sound when applied. It just so happens that the local tire store had a coupon for a brake job. [Sister] called me for advice as they said she needed her rotors turned. I agreed. [Sister] paid the bill and retrieved her car.

Within a few weeks, the brakes were making the same noise. Obviously, the rotors were never turned and tore up the new pads quickly.

I went down to the tire store.

Me: “I want you to give my sister her money back for the brake job.”

Clerk: “I can’t do that because we did the service she was billed for.”

Me: “I’m an accountant. The mechanic shop across the street is my client. That shop is the only one in town that has the equipment to turn rotors. The office manager records the make and model of every car that they turn rotors on. I checked, and she has no record of my sister’s car coming into their shop, ever. Now, send her the money she paid you for the job you never did and charged her for.”

My sister got a check a few days later. I found out at a local coffee shop that they had done that to several people. Needless to say, they were out of business not too long after.