Pulling The Fur Over Your Eyes

Me: “Hello, [Pet Hotel]. How may I help you?”

Caller: “Yeah, I have five or six of these stray cats that keep coming in my yard. Can you come take care of them?”

Me: “No, sir, you would need animal control to help you with that. Would you like me to give you their number?”

Caller: “But they’re killing my wife’s flowers! Why can’t you just come and get them?”

Me: “Sir, we’re a boarding facility; we watch peoples’ pets for them. We don’t take strays.”

(The caller argues for the next ten minutes before finally hanging up. About two minutes later, the phone rings again.)

Me: “Hello, [Pet Hotel]. How may I help you?”

Same Caller: “Yeah, I have six cats that I need to board…”

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