Pulling Out The Hard Disk Is Not A Viable Method Of Protection

, , , , | Legal | May 22, 2019

(I belong to the “senior citizen” demographic that many telemarketers target and exploit; hence, I receive numerous calls from scammers trying to sell me computer security software. One of the scams going around for the past several years is from “Windows Technical Support.” If you go through with the process, you have essentially handed over the control of your computer to them. In fact, there are many stories of people who fell for this scam and had to pay up to regain control of their computers, and many of the victims are senior citizens. I get a call and the telemarketer asks if there is a “senior citizen” in my household. I think it has to be a scammer looking for a gullible old man, so I decided to play along and play dumb.)

Scammer: “Hello, I am [Scammer] calling from Windows PC Tech Support. Is there a senior citizen in your household?”

Me: “Yes, I am a senior citizen.”

Scammer: “Sir, our company provides technical support for Windows Operating System. We have monitored several error messages from your computer. We suspect that your computer is infected with computer viruses and would like to help you fix your computer.”

Me: “Huh… What?”

Scammer: *realizing that he is talking to a senior citizen and needs to dumb down* “Sir, do you have a computer in your home?”

Me: *excitedly* “Yes! Yes!”

Scammer: “The Windows in your computer is infected with viruses.”

Me: “What windows? What are you trying to sell?”

Scammer: “No, sir, I am not trying to sell anything. We want to help you with your Windows.”

Me: “Are you selling windows? We don’t need no windows. We changed ours only last year.”

Scammer: “No, sir, not the windows of your home.”

Me: *annoyed* “Then what are you trying to sell? I don’t have time for this!”

Scammer: *articulating each word* “We are not trying to sell anything to you, sir. We are offering virus protection.”

Me: “What?!”

Scammer: “Your Windows computer protection, sir. Protection!”

Me: “Oh I see. Protection… Yes, I understand. Protection. So, you are selling condoms. Oh, yes, I understand.”

(There was a moment of silence on the other end. Then he hung up. Perhaps he had a good laugh and then typed up his customer service story about an old geezer who thought virus protection was a type of condom.)

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