Pulling Off A Heist With Very Little Brain

(We have a customer who comes in almost every day and steals our bottles of honey. He will order a hot tea from our kiosks and use a whole bottle of honey. He will then ask an associate to get a new bottle. After we get the bottle for him, as he leaves later on, he will stick the honey in his newspaper to hide it and walk out. My nickname for him is Pooh Bear.)

Me: “[General Manager], Pooh Bear is back. Can I please say something?!”

General Manager: “No, I’ll handle this. I’ve had enough.”

(Our GM walks over to him as he’s leaving and gets his attention.)

General Manager: “Hey, man, I’m glad I caught you. I wanted to check out the sports highlights from last night!” *opens newspaper* “Hey, man, isn’t that our bottle of honey?”

Pooh Bear: “Oh… uh… Yeah, is that okay?”

General Manager: “No, it’s not okay, dude! Stop stealing our honey. That’s theft. We could call the cops and have you arrested. We have cameras constantly monitoring our store and we have you on numerous occasions stealing from us.”

(He hasn’t been back in almost two weeks now. And that’s how we pulled off “Operation Pooh Bear!”)