Pulling At That Purse String Until She Realizes
I am working customer service when the following phone call comes in.
Me: “[Grocery Store], this is—”
Caller: “LOCK THE DOORS! DON’T LET ANYONE OUT! CALL THE POLICE! MY PURSE WAS STOLEN!”
Me: “Please, first, what is your name?”
Caller: “It has my wallet, my keys, my makeup, my meds, my phone, just everything in it! Someone stole it at your store!”
Me: “Are you still close to the store?”
Caller: “No, I’m at home. I just got home and found that my purse was stolen.”
Me: “Are you calling from the phone that was in your purse?”
Caller: “Well… DUH! It’s the only phone I have!”
Me: “And you drove home?”
Caller: *Disgusted* “Well, I didn’t walk!“
Me: “And your keys and phone were in your purse?”
Caller: “Well, yes!”
Me: “Think about it.”
Caller: *Pause* “Oh…” *Click*
Question of the Week
Have you ever served a bad customer who got what they deserved?
