Problem Customer Number One
(I’m the stupid customer in this story. I’ve just found a gorgeous dress on clearance; in a store where things are usually $20 or $30, this is only about $3.75. I’m really excited.)
Cashier: “All right, that’ll be [total just below $4].”
Me: “Awesome, here you go.”
(I hand him a ten without paying much attention and look through my wallet, noticing I have no change.)
Me: “Hey, could you give me all ones back?”
Cashier: “Oh, um… Yeah, sure.”
(The cashier starts counting out the change, and I get confused, wondering what’s taking so long. After what feels like forever, he hands me my change and receipt. I’m still confused for a moment.)
Me: “Hey, you gave me… Oh! Oh, my God! I gave you a 20, didn’t I? Oh, my God, I’m so stupid! I thought I gave you a ten!”
Cashier: “It’s all right, ma’am.”
Me: “No, really, it’s not! Oh, my God! And I’m a cashier, too! Oh, my God, I am so sorry!”
Cashier: “Really, ma’am, it’s fine.”
(I take my bag and go, red-faced and embarrassed. I just forced this cashier to count out $16 in ones, which I know I would hate having done to me. As I round the corner I hear the cashier say something to his coworker.)
Cashier: “Hey, um… I’m going to go get the manager. I need more ones.”
Question of the Week
Have you ever served a bad customer who got what they deserved?